Term and Conditions

1. OUR ATHLETIC COMMUNITY

BROOKS Shop serves performance-driven athletes worldwide (excluding some remote Asian regions) who demand:

• Specialized cross-training and court sport equipment
• Durable hiking and cross-country gear
• Precision fitness accessories and injury prevention solutions

Our minimalist digital storefront reflects the same focus we put into our products – clean, functional, and designed for peak performance.

2. USER RESPONSIBILITIES

Account Conduct

When creating an account, you agree to:

• Provide accurate personal/contact information
• Maintain password confidentiality
• Notify us immediately of unauthorized use

Prohibited Actions

You may not:

• Use our site for illegal purposes or fraudulent transactions
• Attempt to reverse-engineer our systems
• Misrepresent your identity or order information
• Resell BROOKS products without authorization

3. PRODUCT & SERVICE DETAILS

Performance Gear Specifications

We meticulously craft our:

• Footwear: Cross-training shoes, court sport shoes, hiking boots
• Accessories: Hydration packs, gloves, headwear, electronics
• Equipment: Fitness gear, injury prevention products

All product descriptions/photos are for representative purposes only – minor variations may occur.

Availability & Pricing

Products are subject to availability. We reserve the right to:

• Limit quantities
• Adjust prices (except for confirmed orders)
• Correct pricing errors

4. ORDER & PAYMENT TERMS

Order Process

1. Add items to cart
2. Select shipping method
3. Complete checkout with valid payment
4. Receive order confirmation email

Payment Options

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are processed in USD. You’re responsible for any currency conversion fees.

Order Fulfillment

Processing Time: 1-2 business days (excluding weekends/holidays)

Shipping Methods:

• Standard: $12.95 via DHL/FedEx (10-15 business days)
• Free: EMS for orders over $50 (15-25 business days)

Delays may occur during peak seasons or customs processing.

5. RETURN POLICY

Eligibility

We accept returns within 15 days of delivery for:

• Unused items with original packaging/tags
• Non-hygienic products (see exceptions below)

Non-Returnable Items

• Worn footwear (cross-country, court shoes, etc.)
• Used fitness equipment
• Opened injury prevention products
• Personal items with removed tags (gloves, headwear)

Return Process

1. Email [email protected] within 15 days
2. Receive RMA number and instructions
3. Repackage securely with original materials
4. Ship to: BROOKS Shop Returns, 9030 Pennington Place, Montgomery, US 36117

Note: Customers bear return shipping costs unless error is ours.

Refund Timeline

• Processing: 3-5 business days after receipt
• Credit Cards: 5-10 business days to appear
• PayPal: Typically within 24 hours

6. INTELLECTUAL PROPERTY

All content on cheapshoesales.com, including:

• Product designs
• Branding elements
• Photography
• Written content

are protected by international copyright laws and remain BROOKS Shop’s exclusive property.

7. LIABILITY LIMITATIONS

Product Use

BROOKS Shop isn’t liable for:

• Injuries from improper equipment use
• Wear-and-tear from intense training
• Modifications to original products

Website Operations

We’re not responsible for:

• Temporary site unavailability
• Technical issues beyond our control
• Third-party service interruptions (payment processors, shipping carriers)

Our total liability is limited to your order amount.

8. POLICY UPDATES

We may update these Terms to reflect:

• New product offerings
• Shipping policy changes
• Legal requirements

Continued site use after changes constitutes acceptance. We’ll notify you of significant modifications.

9. CONTACT OUR TEAM

Our support squad runs as efficiently as our cross-training shoes:

Email: [email protected]
Address: 9030 Pennington Place, Montgomery, US 36117

For shipping questions, returns, or defective items, include your order number for fastest service.